Job Ref: 212998696

Date: 2021-01-11 16:59:14

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Location: Milton Keynes based – operational area covering East Anglia / Cambridgeshire / Lincolnshire

Job Purpose:

Our client is the largest generator specialist in the South West. They now have an ideal opportunity for someone to them meet the growing demand for their services across the eastern area of the country (Norfolk, Suffolk, Cambs, Lincs).

Working out of their brand new, purpose-built depot, their Field Service Engineers support the Rental Service Department in the service and maintenance of their own rental fleet and also customers’ own equipment. Naturally, you will have strong customer service skills, as you will be liaising with both external and internal customers, providing updates and ensuring complete customer satisfaction.

Key Tasks & Main Duties

1. Carry out planned service and maintenance work on customers’ and rental generators

2. Carry out breakdown/fault finding to customer and rental equipment, resolving engine electrical and mechanical problems

3. Electrical and mechanical component replacement

4. Basic wet and dry engine service

5. Carry out site surveys requests as required

6. Provide call-out cover for generator breakdowns on a rota system

7. Comply with the Company Health & Safety Policy, including carrying out general housekeeping to ensure work areas are tidy. This includes company vehicles.

8. Comply with all aspects of the company ISO 9001:2015 quality management standards, ISO 14001: 2015 environmental management standards and occupational health and safety management best practice, proactively contributing to the company’s continuous improvement programme.

Skills & Experience Required

1.

A relevant qualification in Mechanical/Electrical Engineering/Diesel Fitting/ Plant i.e. City & Guilds, BTEC or equivalent.

OR to have served/completed an approved apprenticeship in Mechanical /Electrical Engineering
OR proven experience servicing and repairing generator sets, predominantly FG Wilson, Cummins etc………. ESSENTIAL

2.

Have good fault finding abilities and strong communication skills

3.

Previous experience of working in a Field Service environment advantageous

4.

Full Driving Licence ESSENTIAL (with towing categories preferred)

5.

Good customer awareness with the ability to respond to customers’ requirements effectively & efficiently

6.

Ability to work on own initiative and as part of a team

7.

Holder of CSCS/ECS Card preferred but not essential as training can be given

Please note: The Nature of our work requires CRB checks to be carried out and any offer is dependent on satisfactory references being obtained.

Benefits

23 days holiday plus bank holidays, company pension scheme, private medical and life assurance schemes.

Novus Technical are working as an employment business on behalf of our client. If you are interested in the opportunity please apply here and a member of the team will contact you to discuss your application further

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