Job Ref: 215393677

Date: 2021-12-16 11:09:24

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Development and Reliability Engineer

Job title: Development and Reliability Engineer

Location: High Wycombe/ Field based

Salary: Up to c£48,400 pa. Up to £44,000 per annum + annual up to 10% annual + vehicle + pension + other benefits

This is an exciting opportunity to join a leading name within the coffee industry as we are seeking a Development and Reliability Engineer to be field/ High Wycombe based. Salary up to c£48,400 pa. Up to £44,000 basic per annum + annual up to 10% annual + vehicle + pension + other benefits

Requirement

Develop the capability and reliability of products whilst reducing the capital cost through:

• Collaborating with Platform to ensure the reliability and maintainability of new propositions

• Contributing to the technical design, development, and test of concessions and associated peripheral equipment

• Defining, performing, and documenting the test of machine software, components, and concessions. Pro-actively proposing fixes for technical issues based on robust logic and validating performance through re-test

• Defining, launching, monitoring, and reporting on appropriate field trials to verify and validate new designs and changes to designs

• Proposing and evaluating innovative opportunities to improve the customer and consumer experience

• Developing engineering solutions to repetitive failures and all other issues that affect operations and customer experience.

• Optimising in-service machine reliability through proactively identifying and mitigating any potential failures

• Providing Technical Support to Field Operations, Training and helping personnel

• Developing and maintaining internal and external stakeholder relationships

Design and Development

• Working with Line Management to manage and maintain an action log, agreeing priorities and delivery dates with stakeholders

• Improving the reliability of all concessions through driving Continuous Improvement activities

• Contributing to the development of existing concessions

• Pro-actively suggesting opportunities for capital cost reduction and/or reductions in cost per cup

• Fabricating prototypes to test concepts following the Change Control process for implementation and embodiment of changes to build standard

Test

• Working with Line Management to manage and maintain an action log, agreeing priorities and delivery dates with customers

• Identifying appropriate tests to verify and validate new designs and changes to designs (scale, parameters to monitor, frequency of monitoring, duration of test)

• Performing tests covering all machines in CE portfolio as required, including hardware, software, GUI, telemetry, mechanical, payment systems, drinks menu, etc.

• Pro-actively making recommendations for development and further test, following initial assessment

• Following the Change Control process for implementation and embodiment of changes to build standard

Field Trials

• Working with Line Management to manage and maintain an action log, agreeing priorities and delivery dates with customers

• Defining appropriate field trials to verify and validate new designs and changes to designs (scale, parameters to monitor, frequency of monitoring, duration of trial)

• Supporting field trials at customer and/or partners premises, as required

• Following the Change Control process for implementation and embodiment of changes to build standard

Innovation & Insight

• Propose and evaluate innovation opportunities to improve the customer experience. e.g., speed of drinks dispenses

• Pro-actively offering new technologies and solutions to technical issues

• Working with suppliers and partners to enable innovation to be implemented

• Investigating quality issues and implementing mitigations and fixes

• Working with Original Equipment Manufacturers and Platform to ensure that the Machines Performance at optimal level

Desirable Knowledge

• Engineering fundamentals – systems, mechanical, hardware, software, test, data transmission, telemetry, etc.

• Test Equipment fundamentals

• Passionate about coffee

• Lean Six Sigma

• Project Management Basics

Desirable Skills

• Champions our values of passion, trust, warmth, and courage

• Obsessed with growth and customers

• Focuses on driving results with pace and striving for highest quality in everything they do

• Use of Microsoft Office Suite

• Data analysis & Report Writing

• Problem solving/fault finding

• Planning & organisation

• Effective communication and attention to detail

• Health and safety

Desirable Experience

• Mechanical Assembly

• Educated to degree standard in an Engineering discipline or appropriate experience in lieu of a degree (at the discretion of the hiring manager)

If you feel this role to be a strong match for your skills and experience we look forward to hearing from you

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