Role overview :

To analyse, design, build and support Salesforce solutions, according to agreed system requirements specifications, gathered through collaborative requirements workshops and prototyping sessions with key stakeholders and users.

* To integrate with and migrate data to/from external applications.

* To administer/maintain and support Salesforce solutions.

* To automate business processes.

Key Responsibilities & Tasks

* Strong communication and inter-personal skills in dealing with a range of customers, including senior managers & end-users.

* Ability to recognise and respond to business issues and priorities

* Ability to explain technical concepts to non technical staff

* Ability to support Salesforce solutions, including problem diagnosis and resolution.

* Experience of building secure applications accessible via community portal Practical experience of working using Agile methodologies.

* Experience of testing and implementing Salesforce critical updates Ability to mentor and coach less experienced members of staff

* Ability to work independently and engage supervisor as required

* Ability to architect technical solutions that fit into and facilitate an enterprise architecture

* Salesforce Administration/platform Developer certifications

* Build Sales cloud

* Support Marketing Cloud as well as Service Cloud