Job Details

A new sales & support function to oversee the revenue capture from the OZEV workplace charger scheme.

Key Responsibilities & Tasks:

* Overseeing and running the OZEV process both internally and with Department for Transport.

* Handle incoming email and telephone enquiries to the Sales Desk.

* Process sales orders on SAP.

* Process and arrange customer returns

* Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary

* Assisting Team manager with weekly logs and reporting.

* Liaise with production and installation teams to arrange smooth delivery and installation of units.

* Liaise with commissioning on queries, tariff issues, setting up back office and other technical queries.

* Keep website stock levels updated.

* Work closely with finance on customer payments.

* Create customer payment links.

* Support orders for Keys and RFID cards.

* Work closely and build strong relationships with key functions in the company

Sales Administrator