Job Ref: 214428388

Date: 2021-08-13 09:46:40

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Dealing with an interesting variety of inbound and outbound communications with customers, including calls, emails and live chats.

* To be the first line of support for our customers and charge point hosts

* Identify customer needs and resolve their queries on first contact

* Champion our exciting products and keep up to date with any developments to our market leading network

* You will be the face of bp pulse and voice of our customer

* Fast paced and dynamic work environment

* Act as an ambassador for our brand

Role Description:

Full time role – 40 hours per week, with options to work either 4 or 5 days a week out of 7 (this will include some weekend work)
Shifts range between 7:30am – 9:30pm
Part time role – 20 hours per week, various working patterns available

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