Job Ref: 213442405

Date: 2021-03-26 16:17:06

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Work Coach / Career Advisor

An exciting position has become available for a full time Work Coach / Career Advisor to join a friendly team based in Milton Keynes. The successful candidate will earn up to £30,000 depending on their experience.

Workpays is a well-respected training provider with multiple divisions that supply training and supportive programmes to businesses, individuals and educational establishments.

Workpays believe that ‘small changes make a real difference’ and this is non more evident than their outstanding record in working with NEETS (young people that are Not In Education, Employment or Training).

Workpays regularly invest in their people in order to make sure that they are providing the very best service to those they help.

If you are passionate about helping others less-advantaged on their career journey, then please do not hesitate to click apply. 

Role Requirements

The successful candidate must be able to demonstrate the following specific attributes.
Hold a recognised Information, Advice & Guidance (IAG) qualification (minimum of Level 2 or above)
Previous experience of coaching, supporting and placing unemployed/ economically inactive people with multiple & complex needs into employment, self-employment or FE/Training
Previous experience of effective case management of participants, including the delivery of 1:1’s, IAG, diagnostics, action planning, reviewing progress and implementing appropriate employability & job search techniques
Ability to employ a high level of emotional intelligence (e.g. respect, empathy & compassion), when responding to the diverse needs of people on the programme
Ability to negotiate and agree ‘SMART’ objectives with participants, experienced in giving constructive feedback and able to positively transform negative behaviours
Knowledge and understanding of the local labour market, sector skills gaps, local employment & skills provision, specialist support networks, and education & training providers
Proven track record of meeting challenging contractual Key Performance Indicator (KPI) targets, including the achievement of job and training outcomes
Previous experience of and the ability to devise and deliver engaging and meaningful learning activities and training workshops, within an employment and skills sector
Ability to screen, assess, diagnose and support participants with literacy, numeracy and/ or language needs
Possess counselling skills or possess previous experience in an advisory, counselling role
Possess a passionate and positive outlook, with the ability to build rapport, empower, inspire, and enthuse disengaged participants
Possess high level communication, interpersonal and presentational skills and understands its importance in both participant relationships and teamwork
Possess excellent organisational and time management skills, prioritising and managing work according to deadlines and performance targets
ICT literate to intermediate level; Office 365, Database, Word, PowerPoint & Excel
Role Responsibilities

To engage, build trust and maintain effective rapport with a caseload of participants
To design, manage and deliver a range of employability training modules/interventions to maximise participant learning and progression
To achieve contractual Key Performance Indicator (KPI) targets including; quality assurance, equal opportunities & diversity, sustainable development, participant engagement, retention, training & qualification achievement, participant feedback, progression, and positive outcomes (employment, self-employment and education/training)
To develop and maintain in-depth knowledge of the local labour market including extensive understanding of current benefits regimes and entitlements
To proactively motivate and support participants with their job search activities, implementing comprehensive job search tools to enable progression into employment and to work collaboratively with employer engagement teams
To regularly evaluate and document participant progress, via SMART reviews of participant attendance & completion of training/development interventions, achievement benchmarking, and work & training tasters/rehearsals undertaken
To regularly attend meetings with funders and other stakeholders’/delivery partners
To positively promote Programmes to service users and stakeholders via internal and external events 
To fully comply with health & safety, equal opportunities & diversity, quality assurance, sustainable development, safeguarding and data protection protocols
To coordinate comprehensive in-work benefit calculations for participants who secure employment
To share best practice with other Keyworkers, employment Broker, Tutor and Administrator colleagues and partners, to drive continuous improvement of the programme
To contribute positively as part of a delivery team, as well as part of a wider business team, to deliver business objectives
To be committed to Continuing Professional Development (CPD) to maintain and develop professional standards
Company

With regional offices in Derby, Droitwich, Chesterfield, Sheffield, Coventry, Leicester, Kettering and Wolverhampton, Workpays are perfectly placed to offer professional training and employability support across the whole of the Midlands.

Why should you apply?

To join a fantastic company
To become part of a great team
To showcase your knowledge and skill set
If you’re the ideal candidate our client is looking for, please send your CV by clicking the APPLY button

Keywords: Keyworker, Coaching, Supporting, 1:1’s, IAG, Diagnostics, Action Planning, Reviewing Progress, Office 365, Database, Word, PowerPoint, Excel

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