Job Ref: 215214294

Date: 2021-11-19 17:51:45

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Weekend Customer Service/Administrator

Saturday and Sunday 1pm – 8pm

£8,500.00 per annum

Milton Keynes

Our client is currently recruiting for a Weekend Customer Service/Administrator based within their Milton Keynes office. Working 1pm to 8pm on Saturday and Sunday (including 25 & 26 December & 1 January if they fall on a Saturday or Sunday). You will work within the team to support the business providing a high-level service, ensuring that information and data transmitted to customers is of the highest quality and in line within set KPIs. If you are looking to join a company that provides full training and career development opportunities where you can progress, then we want to hear from you!

The responsibilities of a Weekend Customer Service/Administrator will include but are not limited to:

· To source and validate traffic and travel information from a variety of contacts.

· To keep abreast of traffic incidents and trends in traffic flow.

· To process, input and disseminate information within strict timescales in order to provide real-time, accurate, high quality and consistent traffic and travel information to support internal and third party products and services.

· Provide out of hours support to field engineers.

· Fault management and reporting.

· Administrative and office tasks as required.

To be a successful Weekend Customer Service/Administrator you must:

· Be highly motivated, reliable and have a flexible approach.

· Ability to absorb, adapt and learn a wide variety of skills.

· Excellent customer service skills and proven ability.

· Good telephone manner.

· Ability to focus and prioritise in a high stress environment.

· Good communication skills both written and verbal.

· IT literate with a good understanding of Microsoft Office software.

· Ability to collaborate/integrate with cross-functional departments, strong team player.

· Willingness to be extremely flexible and always operate in the company's best interests.

Role advertised: 19 November 2021

If you feel you have what it takes to be the Weekend Customer Service/Administrator please apply today because we'd love to hear from you!

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

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