Job Details

Quality Personnel are recruiting a long-term temporary Receptionist for their client based in Milton Keynes.

You will be working as a Receptionist within an automotive contact centre.

Main Duties:

* Answering and correctly channelling all telephone calls across the business

* Relaying messages in timely manner

* Checking MOT and service dates are correct using the relevant system

* Maintaining and updating database to ensure accuracy of records (e.g. returned mail)

* Recording and monitoring Service and MOT reminder letters on a daily basis

* Collecting outgoing post, franking and bagging for external mail collection.

* Responsibility for handling customer data in line with GDPR

* Working with colleagues and other teams across the Centre to provide a seamless service to customers

* Ad-hoc duties as and when required to meet the needs of the business

* Ensure industry leading standards of customer care are provided at all times, across the dealership

Working 35 hours per week, Monday to Friday 10am until 6pm with 1 hour for lunch, Free Parking, £9.50 per hour, ongoing temporary.

To be considered:

– Previous reception / switchboard / contact centre / customer service experience

– Clear communication skills

– Abilty to take a clear message

– Happy to muck-in when it's busy

Quality Personnel acting as an Employment Agency and Business

Receptionist