Job Ref: 214578490

Date: 2021-09-03 16:11:10

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Job Title: Order Processor
Location: Milton Keynes
Salary: £20,000 – £21,500
Hours: Full time – 8.00AM -17.00 PM ( Mon – Fri)
Contract: Permanent

Job Description :

We currently have opportunities available for Order Processor. If you are performance driven and have previous experience of working in a fast pace environment, which would include handling inbound emails and making outbound calls. The successful candidate will have excellent communication and interpersonal skills, with a passion for customer service, and be highly motivated with a positive attitude. This company has fantastic career prospects and is one of the largest organisations in its field.

Duties for the successful Order Processor:

* The successful Order Processor will be dealing with all customer queries to ensure company satisfaction.
* Direct responsibility to record, investigate, resolve and close all customer complaints within fixed timescales.
* The Order Processor will supply and delivery issues to ensure targets are completed.
* The Order Processor will be making a high volume of inbound and outbound
* Ensuring accuracy of order processing, including correct pricing to eliminate any invoice pricing queries.
* Maintaining high-quality client relationships with field sales on account management matters.
* Monitor and evaluate personal performance to enhance personal and team results in line with KPI's.

Experience and Skills required for a Order Processor:

* It would be beneficial to have knowledge of SAP systems and CRM but not essential
* Proven history in inbound and outbound calls.
* Experience of working within a high volume order processing position.
* Excellent Customer Service skills and Clear telephone manner.
* Capability to work under pressure, strong interpersonal skills and build good client relationships.
* Ability to use initiative and problem solving skills.
* Ability to manage a high volume of workload and a flexible approach.
* Ability to work accurately and within strict timescales.

How to apply :

The first stage of this application process is to apply online. If you would like any more information about this role please email (url removed) or contact (phone number removed) and ask for Shaun. If you have not been contacted regarding your application within 7 days assume that you have not been successful. We will retain your application for any future roles for which you may be suitable

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, IT & Tech Support, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website. Please be aware that if unsuccessful, we will retain your CV on file and will endeavour to find you a suitable position unless notified of otherwise

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