Job Ref: 213618507

Date: 2021-04-26 12:44:24

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Customer Service Representative

Full Time: Monday to Friday – Some flexibility required to work Saturdays

Temp on going

Location: Magna Park, Milton Keynes

Salary: £9.24ph

Responsibilities:

– Proven experience within a customer service environment
– Past call centre experience
– Experience in working with MS Excel and Word
– IT Literacy
– Excellent spelling and grammar
– Complete in full 5 year address and employment history (will be checked)
– Have a clear criminal record (this will be done prior to any employment offer)

A Successful Candidate:

– Able to build rapport with customers and establish customers' needs
– Capable to consistently handle inbound calls, contact flow
– Skilled in confidently give customers information provided
– Able to remain positive and enthusiastic throughout all customers contact
– Able to provide HIGH LEVELS of quality service
– Confident in maintaining customer loyalty
– Able to deal with customer complaints in a professional manner
– Based ideally in Milton Keynes and surrounding areas
– Flexible on working weekends

Benefits:
– £9.24 per hour
– Potential overtime
– Temp to perm opportunity for the right candidate
– Free parking onsite
– Finally yet importantly, working for one of the most recognized and visible brands in the world

Our client are providing a highly intensive first class training program for the right candidates.

Gi Group are recruiting for an experienced Customer Service Representative to join a Global Parcel & Logistics company who are looking for Customer Service Representatives to join their team based in Milton Keynes.
The customer service department are responsible for handling the majority of contacts between internal departments and customers daily! A successful candidate will be part of a growing team with a collective goal to log customer queries, ensure all communication with customers is conducted in a professional and timely manner including tracking of customers' orders, promoting self-service and alternative products to new and existing customers.

If you are interested, please contact Amit at Gi Group Milton Keynes on (phone number removed) or upload your updated CV and he will be in touch.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website

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