Job Ref: 215717338

Date: 2022-02-02 15:09:12

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Customer Retention Advisor

We are currently recruiting for a Customer Service Retention Advisor to join our team at our offices in Central Milton Keynes.

The Job:

The primary focus for this role is to retain mortgage customers by assisting them to renew their existing mortgage with us.

You will be joining a passionate customer service team, who all share the same company values and endeavour to share these with every customer. You will be supported throughout your career with ongoing training, personal development and a culture of loving what you do!

About you:

If you’ve got some of these skills and experience this could be the ideal career move for you

* Previous telephone or customer service experience

* Positive and resilient attitude

* Ability to work to targets

* Be able to handle customer’s calls efficiently and professionally

* Numerate and detail conscious

* Organised, self-motivated and a team player

* Ability to work under pressure

What's in it for you?

* Progressive Career opportunities

* Be recognised with regular Awards & Incentives

* Opportunity to work towards Mortgage advice qualifications (CF1 & CF6)

About us

Connells are part of The Connells Group, the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, Conveyancing and more!

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Equality Act 2010

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