Job Ref: 215198489

Date: 2021-11-18 15:44:43

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Great that you're thinking about a career with BSI!

Various opportunities, with salaries ranging between £22,000 – £26,000 basic, plus up to £2,400 incentive and benefits

Do you thrive on giving outstanding customer service? Are you organised, proactive, with great attention to detail? Read on…

Our Client Services Centre, based at Knowlhill in Milton Keynes, has a number of opportunities across the department for customer-focused individuals. The department is fast paced, with lots of scope for development and growth – either within your initial role, across the wider team, or even longer term, across the wider business.

The department supports clients within our System Certification stream and our Product Certification stream – don't worry if you don't understand what they do, we can teach you that. What you will already have is a strong focus on delivering to and exceeding customer expectations, the ability to listen to customer needs, strong organisational skills and the ability to prioritise your time and your workload. You'll have a proactive approach, and excellent communication skills, both verbal and written.

Ideally, you'll have experience of working with targets or a target focused attitude. You’ll have the ability to undertake effective communication at all levels and be resilient, with an ability to manage conflicting situations – sometimes via the telephone and negotiate resolutions.

Who are we?

BSI have been enabling business excellence for over 100 years. With over 86,000 clients in 193 countries, our standards inspire excellence globally. 

What do we offer?

Alongside your basic salary and incentive scheme, you'll also receive 27 days holiday (plus bank holidays and the option to buy additional days), private healthcare, an excellent pension, as well as a wide range of flexible benefits that you can tailor to suit your lifestyle.

Interested in joining us? Click Apply today.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team

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