Job Ref: 214691838

Date: 2021-09-17 16:22:34

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I am supporting a world leading FMCG company with their search for a Customer Service Specialist.

This role is a 12 month fixed term contract based in Milton Keynes working within small but mighty team. Reporting to the Logistics Manager, this position deals with export paperwork, stock management & customer orders. Whilst Supply Chain experience would be preferred, past experience in a fast paced Customer Service role is essential.

About the role:

– Processing & uploading customer orders

– Ensuring customer orders are fulfilled, communicating any issues

– Managing stock levels efficiently

– Liaise with internal & external customers across warehouse & quality

– Creating invoices upon dispatch, confirming & uploadnig all relevant documents

– In the case of a dispute, liaise with the finance team to ensure a sound resolution

– Provide a high level of customer service in line with KPIs

About you:

– Supply Chain or Customer Service experience (essential)

– Previous experience working in a FCMG or Export role

– Great IT skills

– Ability to work in a fast paced environment

– Strong written & verbal communication skills

– Commited to personal growth

– A team player

Please note this role is a 12 month fixed term contract. A full job spec will be available on successful application.

If this sounds like a good fit for you then apply today!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

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