Job Ref: 215317889

Date: 2021-12-03 16:30:22

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Customer Service – Fraud Team

Interaction Recruitment are currently looking for Fraud Analysts to work for one of our very reputable outsourcers based in Milton Keynes. Our client is a market leader in their industry and offer a range of financial services to a number of high-profile banks and financial institutions across the globe; due to expansion they are now looking for talented and experienced individuals to join their fraud advisors' team. Based in the Caldecott area.

Role outline

Taking inbound calls from customers who feel their account has been subject to fraudulent activity

Making outbound calls to account holders you feel may have had some type of fraudulent activity occur on their card

Spotting anomalies in data which could be a sign of fraud

Establishing with clients their spending history and patterns

Key Information:

Full-time / Temporary to Permanent

40 hours per week

Must be fully flexible between 8.00am to 21.00pm, Monday to Sunday

£10.14ph – Weekly Pay

Requirements

Call centre experience is extremely beneficial

Logical and analytical thinker

Ability to solve complex problems and spot trends and patterns in data

Excellent customer service skills

Exceptional communication skills

If this sounds like the kind of role you would thrive in and you are an outgoing, passionate, customer service focused individual then this is your opportunity to get your foot in the door of a world leading financial company who can help you to fulfil all of your goal in the financial sector then Click

APPLY NOW or send your CV to (url removed)

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