Job Ref: 214266627

Date: 2021-07-22 17:51:11

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Role: Customer Service Advisor (SLC)
Location: Milton Keynes (WORK FROM HOME)
Salary: £18,532
Duration: Permanent
Start Date: Ongoing
Hours: Hours: 40 per week between 8am and 8pm Mon-Fri, 9am – 4pm Sun:

Full Flexibility is required. This is a BYOD role (Bring your own device) Therefore candidates must have their own laptop or PC (Apple and IPad devices are not supported)

Training: 9 days training Monday to Friday 9am-6pm. Full attendance is required.

Kelly Services are offering Work at Home opportunities working on behalf of a leading global outsourcing organisation, helping our candidates achieve that all important work / life balance is also of paramount importance to us.
Our Work at Home opportunities require you to Bring Your Own Device. In short, you supply the kit, and our client does the rest to ensure you get the same job satisfaction from the comfort of your own home.

What role is available? As a Student Loans Advisor

Helping students to make a loan application for university. You will be supporting them through the full process, beginning to end.
You will talk to students and family members about payments, eligibility, funding, and anything else associated with their loan application including collections.
What do we need from you?

People skills and confidence in your PC skills!
A good attitude and the ability to interact with lots of different people.
The ability to handle challenging calls with resilience and determination.
Basic computer skills such as navigating between systems and switching between different applications.
Flexibility, great attendance, and good time keeping making sure your available for your customers.
What the client is offering?
Paid classroom-based training and a further 2 weeks in a dedicated area that is called "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but do not worry, that is expected.
Days away from your desk to support in the local community, perhaps painting a hospital wing or cleaning a beach are some of the favourites

Benefits

Winter and summer parties usually held in fabulous venues. Free food & drinks!
The chance to showcase your skills and fast track your career through our internal progression path.
Cineworld tickets – Up to 55% off
Virgin Trains – 20% off
Virgin Experience Days – 20% off
25% off O2 and 20% of EE Mobile Contracts
Sony – 20% off Mobile Phones
Ray-Ban – 20% off

Fantastic opportunity to work from home with flexibility. Apply immediately to get recruited.

Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's . For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

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