Job Ref: 215965579

Date: 2022-03-04 14:15:29

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Are you a motivated, positive and empathetic individual? Have you got any experience working with customer focused busy environment? Do you know what credit cards are? If you do, this is the perfect position for you!

Osborne Appointments are looking for skilled Customer Service Assistants to support the Dispute and Chargeback department for our global finance and banking client based in Caldecotte, MK7 8LE, Milton Keynes.

You are expected to…

Have experience in providing excellent customer service
Be computer literate / have data entry experience
Have good communication and interpersonal skills
Have good understanding of how credit cards work
Show good understanding of the Consumer Credit Act 1974
Have good understanding of what a dispute is
Be available to work full time – 40 hours a week
You will be…

the first point of contact for customers’ queries and disputes
responding to inquiries via phone, email, live chat
problem solving
able to navigate a computerized data entry system
What’s in it for you?

Salary: £21091 per annum
Working Monday to Friday (8:00-18:00)
1.5 hour break
Full training provided (paid)
26 days Annual Leave + Bank Holidays (Rises with service)
Subsidised Canteen
Life Insurance
MediCash Health Care Plan
Free on-site parking
Development and Progression opportunities
Plus many more…

Working hours – 40 hours per week – 1 hour unpaid lunch break with 2 x 15min additional paid breaks

Does this sound attractive? Get in touch with us on (phone number removed)

This vacancy is being advertised on behalf of Osborne Appointments who are acting as a recruitment agency. Your application will be considered in competition with others and we will be in contact with you within 3 days

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