Job Ref: 213780762

Date: 2021-05-18 16:15:54

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Job Title: Customer Service/Sales Admin

Job Type: Permanent

Location: Milton Keynes

Salary: £18,500 to £20,000per annum

Hours: 40 hours per week: 8.30am to 5.30pm with one hour for lunch

An experienced Customer Service Administrator is required to work within a small team ensuring orders are placed and dispatched accurately.

The role will involve some of the following duties: –

* Answering phone calls and emails from customers regarding orders

* Assisting the Despatch department and advising on the best ways to send certain goods.

* Advising the Customer on any delays with certain product orders.

* Keeping the Sales Team informed of any order issues that cannot be fulfilled.

* Raising invoices and emailing to Customers.

* Liaising with Credit Control ensuring payment is received before releasing proforma orders.

* Checking product availability for Customer’s who call or email with an enquiry.

The ideal Candidate will prefer working in a smaller team and enjoy engaging with customers. Most of the order enquiries come via the phone, so the job involves lots of telephone work – up to 80%.

Previous office experience in a similar role is required along with good computer skills including a CRM or ERP system.

The team is very sociable, and the company is proud of its staff retention!

If you are keen to apply for the role then please contact me: –

Lynn at Ginger TOP Recruitment

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