Job Ref: 214633060

Date: 2021-09-10 14:41:43

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A new vacancy has been created to appoint an experienced Customer Complaints and Customer Resolutions Manager to oversee the Complaints department.

Candidates sought will have a proven background in managing a customer complaints team and will provide invaluable support and experience.

Applicants of particular interest will also have experience and a background in a regulated financial services environment to fulfill the expectations of the role.

You will also manage risk and compliance procedures as well as implementing policies and processes that systemically improve the customer journey.

Candidates will also have demonstrable evidence of delivering operational change in such an organisation.

Offering a competitive remuneration package depending on your experience, this exciting and stable position can offer an immediate start for the right candidate

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