Job Ref: 215344854

Date: 2021-12-08 14:18:19

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Our Milton Keynes-based client is looking for a skilled Customer Service professional to join their team on a temp to perm basis. This position will be office-based.

Position: Bilingual Customer Service Executive – Italian

Hours: Monday to Friday, 9am to 4:45pm

Salary: £10 per hour

The job will involve…

Dealing with enquiries from customers via phone and email
Working as a team to ensure a first class customer service experience is had by all customers
Building rapport with customers
Keeping internal systems up to date
Administrative duties as required
The Person will…

Have experienced working within customer service (required)
Be fluent in English and Italian
Be able to communicate effectively in order to build rapport, show empathy and understand customer queries
Be able to prioritise their work in an ever changing environment
Take a flexible approach to their work
Have strong written and verbal communication skills
Enjoy interaction with customers
Have experience using Salesforce (desirable)
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business

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