Job Ref: 215219358

Date: 2021-11-22 10:40:51

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Our client, a rapidly growing Software business based in Milton Keynes are looking for an Account Executive. The role will be home based four days per week with one day per week in the office.

Benefits include:

* Basic salary of £25,000 – £27,000

* 25 days holiday + Bank Holidays

* Remote working 4 days per week

* Personal training budget for development

* Perkbox (discounts on insurance, cinema, gym etc)

* Contribution to gym membership or other health products

* Rapidly growing business with real growth opportunities

The Account Executive is a key member of the team and plays a fundamental role in the successful delivery of products and services to customers, alongside the Account Management and Support Teams, ultimately leading to the success and profitability of the business.

Responsibilities:

* Working with the team to devise and implement strategies to improve performance and delivery of products.

* To provide a full range of administrative duties including co-ordinating and collating relevant information for stakeholders within a timely manner.

* To research, analyse and present data from databases and information systems, in a user-friendly format to the team, and other departments as required including KPI’s.

* Be the first point of contact for enquiries, liaising with all stakeholders and promote values.

* Support colleagues in the planning, organisation and delivery of customer objectives.

* To carry out any other duties within the scope, spirit and purpose of the job as requested by management.

* Execution of longer-term initiatives focussed on process improvement, data analysis, and product development

Essential Skills:

* Excellent planning and organisational skills to ensure deadlines are met, with the ability to prioritise workload without close supervision.

* Good written communication skills to produce good quality materials for a variety of purposes (e.g. bulk communications, emails to important stakeholders, reports, and minutes).

* Active listening and verbal communication skills for effective interaction with all stakeholders.

* A good standard of numeracy and literacy.

* The aptitude to use a variety of computer systems, including MS Excel & company specific IT programmes.

* Resourceful, with the ability to retrieve and organise information from a variety of sources.

* Skills to identify problems, and plan action to overcome problems.

Personal Qualities

* An enthusiastic and willing team player, who will contribute to ways that the team’s service can be improved.

* The flexibility to adapt to changing workload demands and environments.

* Self-motivated with the personal drive to complete tasks on time and to a quality professional standard

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