Job Details
Job Ref: 212673104
Date: 2020-10-30 11:21:29
Introduction
We are looking to bring into the team a senior professional with an exceptional track record in designing, shaping and overseeing a project installation and delivery capability that continues to exceed customer expectations and sets the business up for sustained growth. This is a truly unique opportunity to play a pivotal role in a rapidly growing, ambitious group of specialist safety solutions providers to the logistics and fulfilment sector, as we scale across Europe and beyond.
The Company
My Client is a leading manufacturer and installer of high visibility impact protection solutions, based in Buckinghamshire and with a growing presence across Europe.
The company has built a market-leading proposition based on its proprietary product offer, expertise and service levels; from project scoping, design and specification to installation, supply-only product sales and aftersales technical support. Its core market is the logistics and material handling sector; warehousing, mega-sheds and distributions centres. The business has established preferred supplier status with a number of the UK’s main construction contractors and industrial architects, working on projects for the likes of Amazon, Ocado, Lidl and DHL, as well as some of the major industrial property developers.
With less than 50 employees, my client is a small business on a very strong growth trajectory. It went through a change of ownership in 2019 to further invest behind the rapid growth, moved to larger premises in 2020, has doubled headcount over the past 12 months and is continuing to build out its top-calibre team. Now part of a parent group, this is a very exciting and opportune time to be joining the team.
The Role
The Project Delivery team is responsible for the installation of all our products, ranging from bollards to barriers and wheel stops, working as a sub-contractor to a Main Contractor or working directly for an End User. Projects can range from a few days to multiple months and, looking at the last 12 months, the team will have anywhere from 5 to 40 live projects at any one time, both across the UK and continental Europe (Germany, Spain, France, Italy).
Given the continued growth in the number, size and complexity of the projects, My client is now looking for a Project Delivery Director to take end-to-end ownership of the delivery, working closely with the internal Commercial Team and Warehouse/ Ops Team as well as the customers’ Project/Construction teams. A new and highly accountable role, reporting directly into the Managing Director, its scope will include the following:
* Work in a consultative capacity with the Commercial Team to ensure quotes and scope of work are manageable and any delivery complexities are reflected and provided for
* Own the on-time, in-full and within-budget delivery of each project from the point of order to the project completion date
* Co-create internal SLAs with the Commercial Team and Warehouse/ Ops Team
* Chair weekly project delivery review meetings to ensure cross-functional alignment and prioritisation (make trade-off calls where required)
* Develop and execute on a resource planning strategy that will optimise quality, consistency and flexibility of the workforce (internal/ 3rd party; UK/ Europe; manager/ supervisor/ engineer)
* Line manage and professionally develop growing team of Project Delivery Managers (2x); Project Support Manager (1x) and a large team of Site Managers/ Engineers
* Develop account management with priority Main Contractors and implement issue escalation protocol (e.g. own relationship with Construction Directors and Project Directors; support on Project/ Site Managers)
* Develop and implement a program of optimisation initiatives, covering processes, systems, documentation, project governance, etc
* Actively support the implementation of a new Enterprise Resource Planning system (Microsoft Dynamics Business Central), which include a project resourcing, costing and tracking module
* Become subject-matter expert and go-to person for project delivery across the Group, which includes making recommendations to the Board on future developments/ investments to support continued growth
The Candidate
* Track record in a senior project management role in the construction or related industry
* Super-organised and process driven, with the ability to prioritise/ coordinate/ manage the workflow across the project delivery team and other internal teams
* Strong and professional presence – a senior leader and ambassador of The company and parent group
* Great communicator and influencer – internal and external, written and verbal
* Customer centric yet firm on agreed processes and perimeters
* Level-headed in fast moving and high-pressure environments
* Proficient in Excel
* Determined, hard-working, committed
* Exceptional team player
* Willingness to travel
Location
The role will predominantly be based at our HQ in Buckinghamshire, UK, with some travel anticipated across the UK and Europe
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