Job Ref: 213228114

Date: 2021-02-22 15:17:11

Apply Now

Customer Care Coordinator – New Homes – Contract – Milton Keynes

Introduction

My client, a leading House Builder in the industry, are seeking a Customer Care Coordinator to join their team on a 3 month contract. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. The role may offer the succesful candidate a permanent role.

The Role:

– Reporting to the Customer Care Manager you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.

– Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.

– Provide support and advice to sub-contractors and in-house Operatives.

– Speak with site and constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.

– Take ownership of the sites covered and clients you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client.

Key Skills:

– Customer service experience ideally within House Building/Housing, or working with a luxury or premium brand.

– Excellent communication skills

– Excellent attention to detail

For more information please apply below or contact Chris Ellis at Wheatstone Solutions

Apply Now