Job Ref: 215386341

Date: 2021-12-15 11:56:42

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This is a very exciting time to be joining Paradigm Housing Group. With 15,000 properties, a turnover of £115m and a substantial development and sales programme, we are making the most of our many opportunities in a challenging but rewarding environment.We have a clear and ambitious view of where we are as an organisation and where we need to get to; providing more homes for people who need them by running an efficient and successful business.

About the role

We are currently looking for an experienced ASB Case Manager to join our ASB service on a 3 month fixed term contract to the end of March 2022. Working in a flexible (currently home based in line with Government guidance) way, you will be managing a varied ASB caseload, including the most serious and complex cases. You will therefore have experience in managing ASB within a Housing environment.

You will be taking a proactive, customer-centred approach to managing ASB, investigating allegations in accordance with policy and using all available tools to bring cases to a swift and successful conclusion. You will be able to work with customers, colleagues and partner agencies to development problem solving responses to ASB.

Experienced in preparing legal notices, formal witness statements and proportionality assessments, you will be able to confidently and competently represent Paradigm in court, getting successful outcomes for our communities.

This is a great opportunity to join us at a time when you can have a real and personal impact on the future success of our business.At Paradigm, we work hard, strive for excellence, in return we offer a great place to work an attractive range of benefits such as Health Cash Plan, Bonus potential, competitive Pension options and 25 days Holiday on starting in addition to 3 days closure at Christmas as well as supporting flexible ways of working. We welcome applications from all sections of the communities we work in.Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification.We reserve the right to close this role earlier than the published date should a suitable candidate be identified.

The Company

We are Paradigm Housing Group. 

We manage more than 15,000 homes across the South East.

We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.

As a charity, the money we make goes into building new homes and providing an excellent service for residents

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