Job Ref: 214461876

Date: 2021-08-18 12:42:53

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Administrator (Qualifications)
Salary: up to £20,000
12-month FTC (Maternity Cover) – 35 hours per week
A fantastic 12 month Fixed Term Contract opportunity for a Service Innovation Administrator in the Qualifications Department for our client.
Reporting to the Services Innovation Qualifications Team Leader, you will be responsible for providing a high quality and effective administration of all qualification-related activity, ensuring smooth information flow amongst candidates, accredited providers, markers, assessors, facilitators, and other interested parties.
You will deliver a high level of customer service to both internal and external customers by carrying out day to day administration requirements and follow procedures accurately and make effective use of existing systems as well as contributing ideas about how to improve efficiency.
Qualifications
* GCSE (or equivalent) including Maths and English
Experience
* Worked within a high quality and busy customer service environment
* Good knowledge of Microsoft Word, Excel, Outlook, and CRM databases
Skills
* Excellent written and verbal communication including excellent telephone manner
* Good relationship building with customers and colleagues
* Well-developed planning and organisational skills
* High degree of attention to detail and good problem-solving skills

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