Job Ref: 214957343

Date: 2021-10-20 13:14:26

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Administrative Assistant – Allocations & Lettings

9 Month Fixed Term Contract

Aylesbury base with some agile working

Salary: £27,729 per annum

Good range of company benefits

Full time – 37 hours per week

Are you self-motivated, passionate about helping people and keen to join a dynamic organisation? This may be the perfect position for you!

About Us

Vale of Aylesbury Housing Trust is a ‘not-for-profit’ Registered Provider of affordable housing for nearly 20,000 people living and working in Aylesbury and across Buckinghamshire and beyond. 

we own and are responsible for over 8,500 homes,

Our annual turnover of over £45 million,

We have more than 270 employees,

We aim to make a significant social and economic contribution within the communities where we work.

Our Future

We are a dynamic organisation seeking to provide over 1000 new homes by 2025 while also increasing flexibility with the way we work and reducing our environmental impact and improving our sustainability.

About the Role

This is a fantastic opportunity for an experienced Administrative Assistant to join to join our Allocations & Lettings Team. This role will require you to provide high quality clerical services, IT, administrative and secretarial support to the Allocations & Lettings Service Manager and the Allocations & Lettings team.

The successful candidate will have excellent communication skills at all levels, written and verbal, along with excellent planning, organisational and coordinating skills. You will be able to work on your own initiative and as part of a team, prioritising workloads and meeting deadlines.

Existing experience and knowledge of the social housing sector would be highly advantageous.

On the Job you will:

Continually monitor the Bucks Home Choice housing applications and change of circumstances requests

Manage shortlisting , and offer properties to suitable applicants

Manage and create property adverts for Bucks Home Choice

Process Mutual Exchange requests

Manage and approve Homeswapper Accounts

Produce statistical information and prepare reports with regards to the KPI’s

Raise and manage purchase orders for the team

Collate and submit data in line with Government recording of letting within social housing

Carry out any additional administration related to the role.

 About You

We’re looking for someone who understands how to connect with people and who has strong verbal and written communication skills with the ability to effectively organise a busy and varied workload. You should be confident in dealing with emotionally distressing situations with good negotiation skills. Good IT skills are essential and the ability to process and understand statistical reports. 

If you’re open minded, confident, compassionate and want to learn more about working in our Allocations and Lettings team then we’d love to hear from you!

You will ideally have skills and attributes that include:

good communication,

you enjoy a challenging role

like meeting new people and

are motivated to make a difference in the local community.

Benefits include

28 days holiday plus Bank Holidays (pro rata for part time)

Discretionary performance related payment

Contributory pension scheme

Flexible working

Health Cash Plan

Workplace Options Employee Assistance Programme

Employee discount scheme 

E&D Commitment

We’re inclusive with a strong set of values which express our commitment to becoming a leader in our field, providing quality affordable homes and investing in Aylesbury Vale’s diverse communities. We celebrate innovation and different points of view and want a team that is reflective of the communities we serve. Thus we welcome applicants from BAME backgrounds, and applicants who have status as an individual with a physical or mental disability.  Enthusiasm, willingness to contribute and a real commitment to connect and bring us closer to our customers and communities is essential. We are a Disability Confident Employer.

Closing date: Sunday 31 October 21 – 9pm
Interview date: Monday 8 November 2021

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