Job Ref: 213701228

Date: 2021-05-07 12:50:11

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FRONT OF HOUSE CATERING MANAGER

Full-time permanent position (40 hrs per week)

Reporting to the Operations Director, this fantastic position is responsible for the day-to-day management of the Restaurant and Bar team at a busy conference, training and events venue close to Marlow, Buckinghamshire. This role is a senior position within a dynamic and client responsive service-based organisation.

Applicants must have a can-do attitude and a proven track record of delivering seamless customer-focused food service in a busy, multi-site catering operation as they will be leading & motivating a team serving 4 restaurants including the 150 seat functions room.

Personal Licence holders will be viewed favourably but this is not mandatory. However, an eye for detail and a desire for continual improvement are pre-requisites.

The successful applicant will have experience of dealing with both customers and staff in a responsible and confident manner. A positive focused attitude and hard working ethos is essential to ensure that your team have total faith in your abilities.

Summary of primary responsibilities

* Recruiting, training, managing, leading and motivating the restaurant & bar team.

* Ensuring our customers receive courteous, prompt, efficient, and appropriate food and beverage service in all of our restaurant and bars.

* Maintaining and enhancing existing high standards in the Restaurant & Bar areas.

* Maintaining and building solid working relationships with all of our clients.

* Working closely with the Head Chef and kitchen team to maintain and build a fantastic catering operation.

* Ensuring that our standards of safety and hygiene remain exceptionally high and without compromise.

* To liaise and communicate with your fellow Heads of Departments, senior personnel and the Operations Director.

* Ordering supplies.

* Producing monthly stocktake reports.

* Dealing with any issues that arise in your department in a proactive and confident manner.

* Working with our Mission Statement and your Departmental Charter to strive to continually raise the bar in your department.

* Maintaining & improving morale & job satisfaction in the department by holding regular monthly team meetings, job chats and annual reviews with your team.

* Attending and positively contributing to Head of Department meetings.

* To work as a pro-active and thinking Duty Manager, assisting the Operations Director and other Heads of Department with the management & running of the entire Centre and not only the restaurant and bars.

Key skills/Experience

* Demonstrate previous experience in managing a similar environment.

* Strong administration and organisational skills.

* Excellent presentation skills.

* Ability to work effectively on own initiative and without supervision

* Ability to communicate clearly, verbally and in writing, with colleagues, suppliers and customers.

* Good software skills, ability to work with computerized systems.

* Excellent team leader and team building skills required.

Remuneration

Negotiable – £30,000 to £34,000 per annum depending on experience.

Hours of work

This is a senior full time role and not one for a clock watcher – however, we do have an ethos of our staff enjoying a balanced life around reasonable working hours. Weekend work is expected in order to meet the above objectives.

To apply, please send your up-to-date CV to us and one of our Recruitment Managers will contact you to discuss the role and client in more detail

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