Job Ref: 215991287

Date: 2022-03-08 15:10:07

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Warranty Claims Engineer in Aylesbury
* Salary: Circa £30,000 (Depending on Experience)
* Working Hours: 37.5 hours per week Monday to Friday
* and Rota'd Saturday Mornings 9am – 12.30pm on a flexible Rota basis – paid as overtime.
* Plus Company Benefits
Our client, a warranty provider is seeking an outstanding employee with knowledge and experience in the warranty industry to join their busy claims department.
Our client has a large customer base comprising a combination of leading names and many independent dealers. They understand the crucial part warranty products play in the used vehicle industry and are looking for people of the highest calibre to represent their brands, maintain their reputation and help drive customer loyalty.
As a Warranty Claims Assessor, your main duty will be to assess potential claims. You will need an excellent technical knowledge of modern vehicles, plus the ability to communicate calmly, fairly and using simple language, to ensure that our client’s customers receive the highest level of service.
Key responsibilities of the successful Warranty Claims Engineer:
* Assessing, authorising and processing warranty claims in line with the product coverage and terms
* Communicating effectively with customers, dealers, repairers and other suppliers throughout the claims process
* Arranging repairs on behalf of the customer
* Requesting and verifying supporting documents
* Answering general repair / claim queries
* Resolving issues and diffusing difficult situations
* Claim monitoring and reporting
* Maintaining GDPR principles
Key requirements of a Warranty Claims Engineer:
* Previous experience in a warranty claims environment
* Calm, warm and friendly approach
* PC skills (MS Word, MS Excel, MS Outlook)
* Excellent technical knowledge of modern vehicles, attention to detail and communication skills
* Ability to prioritise urgent matters and work under pressure
* Team player with strong interpersonal and conflict management skills.
If this Warranty Claims Engineer position interests you and you would like to know more, please contact Ben Loft at Perfect Placement UK Ltd.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today

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