Job Details
This is an exciting and rare opportunity for Transport Controller / Customer Service Advisor to join a fantastic Accident Repair Centre.
You will oversee onsite logistics to optimise onsite resources. Arrange the collection and delivery of policy holder's vehicles, carry out any other ad hoc associated duties, provide an onsite meet and greet service and liaise with customer service teams to ensure customer expectations are met.
The ideal candidate will have motor trade experience and be very customer focused. In return you will be given a fantastic salary along with training and career opportunities for the right person.Transport Controller / Customer Service Advisor
Key Responsibilities:
You will be responsible for the administration of all Bodywork matters including receptionist duties, bookings, courtesy car diary control, recovery drivers diary and customer call backs.
These tasks require excellent organisational skills with an attention to detail and a quality focus that is second to none.
You are expected to maintain up to date knowledge on Bodyshop procedures and developments, and be able to clearly communicate these to the customer.
As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.Transport Controller / Customer Service Advisor
Salary: £10 – £11 Per Hour
Location: Loudwater / High Wycombe / Buckinghamshire
If you want to hear more about this Transport Controller / Customer Service Advisor role please send us your CV by clicking 'Apply Now' or contact Holt Recruitment on (phone number removed) to discuss further.
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