Job Ref: 213677349

Date: 2021-05-05 10:17:03

Apply Now

Are you a fully trained Technical Trainer or Master Technician looking for a a next step in your career? If the answer is YES, MSX International are recruiting and we want to hear from you.
MSX International are currently recruiting for an Automotive Technical Trainer Manager to join our team at the Volkswagen National Learning Centre in Milton Keynes.

Your responsibilities:
* To maintain class leading technical training delivery across Volkswagen Group’s retail training provision.
* To evaluate the effectiveness of all training delivered, making recommendations to ensure the highest standards of learning are achieved and all business objectives are met.
* To work closely with Design teams as a subject matter expert ensuring the development of effective learning interventions which meet both the Brand and Learning Services business needs.
* To manage and develop the technical training team, through one-to-one coaching, performance development reviews, team meetings and the support of day-to-day activities.
* Manage the development plans for all technical training staff ensuring progression through agreed factory training routes.
* Ensure an effective and efficient training plan is created and maintained throughout each quarter ensuring sufficient resources and personnel are available within the team to deliver against contractual requirements.
* Review the utilisation of scheduled training making decisions to maximise the utilisation of technical training courses.
* Support all model launch events ensuring the transition from the development and planning phase to the initial delivery of the event is as effective and cost efficient as possible.
* Manage any performance or behavioural issues experienced with delegates whilst attending training at the NLC, escalating these issues as and when required.
* Actively engage and build strong relationships across the business, establishing good communication links with Brand and departmental stakeholders.
* Keep up to date with current learning practices and theories through reading, research and networking.
* Ensure all technical training budgets are tracked and kept in line with client requirements.
* Maintain existing relationships with our associate trainers, managing performance and engagement with this extended resource.
* Progress recruitment opportunities, notify vacancies, approve probationary periods and define job roles and responsibilities for the technical team.
* Ensure that newly recruited employees are suitably equipped, inducted, and motivated to make a significant contribution to the business.
* Ensure compliance with all quality and health & safety procedures.
* Carry out any other reasonable duties as defined by line management.

Your profile:
* Have a strong learning & development and technical background. Be an expert in your field, you’ll understand best practice and how it can achieve ROI as well as reinforce business goals.
* Have strong line management skills and an inspiring and collaborative leadership style. Being able to balance strategic thinking with day-to-day operational management.
* Be proactive with stakeholders, forward-thinking, commercial and highly communicative, with the ability to influence business decisions.
* Have clear focus on who our customers are and empathy for their needs.
* Be focused on delivering against business objectives and targets.
* Have strong negotiating skills, with the ability to manage conflicting situations and priorities.
* Have experience with competency frameworks and the mapping of course content to internal and external qualification routes or awarding bodies.
* Have experience in planning training and people development activities.
* Be a creative thinker with strong problem-solving skills.
* Have an understanding of large contracts and their implementation within a commercial environment and have experience of working in learning departments with a focus on achieving set qualification standards & targets.
* Have a good knowledge of IT, particularly Learning Management Systems and Microsoft packages.
* Hold relevant L&D qualifications.
* Live within a commutable distance to Milton Keynes.

Working pattern and location:
* Milton Keynes. Applicants must be located within 1-hour commute
* 37.5 Hours per week

What we can offer you:
* Competitive salary
* Company car
* Other company benefits include: 25 days annual leave, company contributory pension plan, cash back health care scheme, life assurance, car salary exchange scheme, exclusive discounts on everyday purchases as well as exclusive discounts on car purchases.
* Potential to progress within the company, with global opportunities updated regularly.

About MSXI:
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
* Warranty & Technical
* Parts & Service
* Retail Performance Management
* Customer Engagement
* Fleet & Mobility

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. 
MSXI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity

Apply Now