Job Ref: 215418564

Date: 2021-12-21 11:27:53

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This really is an exciting opportunity; Quality Personnel are recruiting for a new role with their client based in Milton Keynes. You’ll be calling existing finance customers prior the end of their current finance agreement. Most customers renew their vehicle, and your role will be to identify those customers ready for an upgrade. Whilst this is NOT a sales role you will need to have the ability to identify sales opportunities and overcome objections as this will be key to your success.

Full training and support will be provided.

Basic salary £20,000 with an OTE of £38,000. Working Monday to Friday 9am – 6pm with 1 hour lunch – working within a car Dealership within their offices. After probation you’ll be entitled to company pension and subsidised car benefit scheme.

So, if you’ve got telephone experience not necessarily sales experience as this is NOT a sales role we’d like to hear from you….

Main Duties

* Identify opportunities for Sales from the live finance agreement database.

* Contact customers to confirm opportunities.

* Ensure all communications both verbal and written (email) comply with GPDR and are accurate.

* Organise and manage diary and call backs appropriately to maximize opportunities.

* Liaise with the relevant Centre Sales Team to ensure the opportunity is explored further and monitor success.

* Ensure site diaries are updated correctly and professionally.

* Meet individual target and KPI’s

To be considered:

* Previous experience of working within a customer service or sales role.

* Ability to communicate clearly over the telephone and adapt to the needs of the customer.

* Ability to communicate accurately via email.

* Passionate about providing complete customer satisfaction.

* Excellent Customer Service/handling and organisational skills

* Ability to work as part of a team.

* Strong IT skills

* Self-motivated

Quality Personnel acting as an Employment Agency and Business

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