Job Ref: 213922566

Date: 2021-06-08 10:58:33

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There are no traffic jams on the extra mile.”

* Zig Ziglar

Parts Advisor

Truly the best of both worlds, a successful family-owned main dealer with an excellent reputation and working environment combined with all the benefits of working for a main dealer, training, career development, job security and cutting-edge technology

Job Description

Answer phone calls, emails and walk-ins to address any customer concern with the highest level of response and attention.

Return missed phone calls and emails promptly

Receive stock, pick, ship and track parts inventory to support the needs of the service dept and customers.

Accurately record parts transactions and data into Dealer Management System – attention to detail critical.

Conduct Transactions in system; walk customer through order and provide summary.

Communicate estimated parts ship and arrival time, including regular updates.

Follow up with customer on parts order and ensure complete satisfaction with the order. Perform other related duties as assigned.

Help maintain cleanliness of the dealership

Effectively handle multiple priorities, organise workload, and meet deadlines.

Pick up and deliver parts if required

Perform other related duties as assigned, based on the business need.

Details

£23k + Bonus £25k OTE

M2F 0800 – 1800 Sats on rota

Standard holiday entitlement

Location

Berkshire

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