Job Ref: 215516642

Date: 2022-01-10 10:36:49

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Warranty / Service Admin Manager needed in Milton Keynes. 

Exceptional working environment and excellent management
HGV Automotive dealer
A fantastic permanent opportunity has arisen for an experienced Warranty / Service Admin Manager. We are looking for someone who is interested in joining our client, a well-established and well known busy organisation in the Buckinghamshire county.

About Our Client
My client is a LGV / HGV Main dealer providing aftersales for some of the market places best products. 

The Role
As a Warranty / Service Administrator Manager, you are responsible for overseeing the processes of daily customer/warranty and repair and maintenance invoices and claims in line with the company and manufacturers policies and procedures. You will also be responsible for investigating and actioning customer warranty queries.
You will have 3 x Admin staff reporting to you daily, with Warranty, Invoicing and R&M issues. You will be porting direct to the General Manager on a daily basis. 

Main Duties include:

Ensure that invoices/warranty and R&M claims are processed daily, accurately and in line with Company and the manufacturer’s policies and procedures
Ensure that queries/rejections are cleared promptly
Maintain and file customer/warranty and R&M invoices/claims as required by the Company and the relevant correspondence and documentation
Assist credit control/line manager in resolving of customer/non-payment of debt/claims as and when required
Ensure adequate stationery is maintained on site to ensure smooth running of the department
Attend training in house or externally as required to fulfil duties and to ensure skill is maintained in line with the job
Aid the General Managers as required to ensure the smooth running of the section.
Weekly Meetings, supporting Staff and reporting to the General Manager. 
You need to be competent on Excel and other platforms. 
What's on offer:
Working hours: Monday to Friday 8am to 5pm (42.5 hour week). 
Salary: Between £30kpa – £35kpa depending on HGV Admin experience, yearly bonus (based of company profitability, to be discussed at interview). 

If you have the skills and experience and feel this is the job for you – please apply for a confidential chat

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