Job Details
Job Ref: 212851076
Date: 2020-12-03 09:53:22
Exciting Opportunity to join a busy sales office!
Our client is Europe's leading supplier of machinery and equipment in the construction sector. They are currently seeking a highly motivated and proactive individual to join their busy team based in Haddenham. They are looking for somebody who is an excellent administrator, that will be involved in order processing and off hires.
Key responsibilities:
Checking customer orders against the system to ensure correct equipment is allocated and checking that the order matches the quote & order is allocated against the correct customer.
Creating a Front Sheet for each hire to ensure all details relating to the hire are recorded in one place and updating these as necessary.
Prior to the hire commencing checking if payment & contract for hire has been received with the Hire Controller handling the order.
Arranging delivery times and collection times with Dispatch Office and confirming these with the customer. Booking in deliveries & collections with site.
Monitoring Off-Hire dates and contacting customers where necessary.
Checking that all equipment is to be collected and, if this is not the case, informing customer of additional costs which will apply.
Any missing items will be reported by the driver and the Off-Hire Administrator will follow these up with the customer.
Off Hire spreadsheet updated to keep a record of all collections.
Reporting of Cross Hired items to Procurement Office.
Assisting transport manager with administration where required
Any other duties relating to administration within the organization, which may be necessary from time to time.
Experience, Knowledge & Skills:
Experienced Administrator.
Good interpersonal skills and the ability to work independently and take initiative
Ability to work as an individual and a team.
Excellent written and verbal communication skills
Excellent time management and organisational skills are a must
Outstanding customer service skills with a friendly telephone manner
Working knowledge of Microsoft office packages
Attention to detail
Comfortable using different IT Systems. Training on internal systems will be given
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