Job Ref: 213791406

Date: 2021-05-19 16:54:08

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Translation Administrator / Coordinator

We are seeking a Translation Coordinator to work within our patent operations team based at our Head Office in Chalfont St Peter, Gerrards Cross, Buckinghamshire.

The Translation Coordinator sees the translation process through from beginning to end, ensuring deadlines and country-specific requirements are met. This is a highly administrative, client-facing role, where accuracy and efficiency are paramount, and where a basic understanding of patent filing formalities will be developed.

Translation Coordinator Responsibilities:

• Interpretation of client requirements to create internal instructions for colleagues at all stages of the process as well as orders to suppliers
• Understanding and correct use of the RWS workflow management system to ensure correct, cost-efficient, and timely delivery of each project.
• Liaison with internal language technology team to ensure most efficient use of translation technology
• Co-operation with Customer Care Team and Sales support team to ensure excellent customer service
• Swift resolution of issues arising throughout the translation process
• Understanding of and adherence to the relevant patent processes and timelines
• Provision of instructions to ensure timely and accurate invoicing of completed work Skills and Experience.

Translation Coordinator Requirements:

• Previous administration experience
• Ability to work under pressure and experience of workload prioritisation
• Ability to multi-task
• Strong attention to detail
• Strong customer service focus
• Ability to deal courteously and efficiently with a wide range of people
• Strong written and oral communication skills
• Ability to work independently and as part of a team
• Knowledge of another language to A level proficiency or above would be an advantage.

About RWS Group Ltd:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit our website.

Location: Chalfont St Peter, Buckinghamshire

Hours: Full Time, Permanent, 09.00 to 17.30, with one hour for lunch

Salary: £23,250 per annum

Benefits: include 22 days’ holiday (rising with length of service), a day off for your birthday, private medical insurance, online discount platform, contributory pension scheme, SAYE scheme, life assurance, discounted gym membership, annual season ticket loan scheme, Cycle2Work scheme and free shuttle bus from Gerrards Cross train station.

You may have experience of the following:, Translation Administrator, Admin, Administration, Customer Care, Project Coordinator, Administrator, Admin Assistant, Multilingual Administrator, Translation Coordinator, Multilingual, etc.

Ref: 99353

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