Job Ref: 214889030

Date: 2021-10-13 13:39:44

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Service Administrator / Planner, Salary: Up to £28,500 + Benefits and career opportunities. Based: Iver, Buckinghamshire. Flexible working considered.

We require a Service Administrator to work for a leading company who specialise in the hire and sale of portable cabins / accommodation and associated products. The purpose of the role is to provide project co-ordination for all new deliveries & collections, post-delivery customer support and administration support to sales/operations. Applicants will need to have strong administrative and customer service skills and be able to plan / schedule engineers and vehicles efficiently and effectively. This position could therefore suit candidates from a Transport Administrator, Service Coordinator, Scheduler, Service Administrator, Maintenance Administrator, Planning Administrator / Planner, Project Administrator or similar background.

Main responsibilities:

Provide administrative and customer service support post-delivery and project coordination for new deliveries and collections.
Plan and schedule engineers and transport for Installations / Decommissions / Site Moves.
Liaising with all departments to enhance the customer experience.
Preparation of Routes and of generic Risk & Method Statements
Post-sale contract co-ordination and full audits of all new contracts
Post Delivery Customer Support – Managing all inbound calls and emails from customers and regional offices
Candidate Requirements:

Customer Service, Sales Administration, Project Co-Ordination, Administrative skills
Ability to plan / schedule engineers and vehicles efficiently and effectively
Ideally have experience in a Project Administrator, Transport Administrator, Service Coordinator, Scheduler, Service Administrator, Maintenance Administrator, Planning Administrator / Planner or similar role.
A good level of skill in Microsoft Office products and I.T systems in general
Ability to handle a high volume of telephone calls and emails
Familiar with working in a high-pressure environment with the ability to plan, organise and think on your feet.
If this sounds like the opportunity you have been looking for then please apply by attaching your CV.

Equal opportunities and diversity: Our client respect and value differences and are passionate about their people, their customers and the planet.  They nurture an environment where all differences are valued, practices are equitable and everyone experiences a sense of belonging. They are committed to building a culture that brings together the very best of their people and their unique skills, experiences, abilities and where they can flourish.

In joining the team, you will be able to apply and develop your skills and knowledge as part of a collaborative team that is helping to innovate and play a part in building a better future and creating value for their customers, their people, society and the planet.

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Key words: Transport Administrator, Service Coordinator, Scheduler, Service Administrator, Maintenance Administrator Planning Administrator / Planner or similar background

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