Job Ref: 212839809

Date: 2020-12-01 14:46:03

Apply Now

Service & Sales Coordinator / Administrator
Pfeiffer Vacuum is a leading provider of vacuum solutions, with over 3,200 employees in more than 25 locations around the world. In addition to a full range of hybrid and magnetically levitated turbo pumps, the product portfolio comprises backing pumps, measurement and analysis devices, components as well as vacuum chambers and systems.
The Service & Sales Coordinator role
As a Service & Sales Coordinator, you will play a key role in coordinating and supporting our Service Engineers, Sales and Accounts teams to plan and coordinate the delivery of our orders, whilst ensuring the end customer always receives a satisfactory service. Your duties will include, although not be limited to:
* Responding to customer queries via email and over the phone
* Booking sales / service orders and associated purchase orders
* Liaising with the Sales and Service teams to check parts, pricing and quotations
* Issuing order acknowledgements, updating customers on deliveries and processing returns
* Coordinating quality reports, liaising with both factory and customer, as well as our Sales Engineers and Key Account Managers
* Liaising with the Accounts department to check payments have been received
* Supporting with issuing stock receipts, invoice verification and shipping
* Participating in annual stock checking
What will I need in order to be considered for this Service & Sales Coordinator vacancy?
* Proven experience within office administration, ideally gained within a service and/or sales coordination role
* Professional phone manner with superb customer service skills
* IT literate with good working knowledge of CRM systems
* Highly organised with accurate and timely data entry skills
What will I receive in return?
Knowing the importance of a good work-life balance, we reward our employees with modern workplaces and attractive benefit packages, as well as regular social events and much more.
You will be part of an ambitious company where you’ll be given every opportunity to progress and develop in this Service & Sales Coordinator role.
Employed on a permanent contract, your full time hours will be within Monday to Friday.
You will receive a starting salary of £20,000, along with a range of benefits including a company performance-based bonus, contributory pension scheme and a healthcare package after probationary period.
Location: Newport Pagnell
More about us:
We stand for innovative and reliable products, competent advice as well as first-class service. For more than 125 years, we have set standards in vacuum technology. An important milestone was the invention of the turbopump in our company more than 60 years ago.
All applications for this Service & Sales Administration Coordinator / Administrator vacancy are to be submitted on-line, and strictly no agency calls or agency CV submissions

Apply Now