Job Ref: 213315778

Date: 2021-03-08 15:27:56

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Senior Contract Administrator

Kents Hill, Milton Keynes

Full Time

Permanent

£26,489

Would you thrive in a job that is making a real difference to people’s lives in your region?

Our client is more than just a financially strong Housing Association, they are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for customers. They provide additional, critical services to support the most vulnerable but also build shared ownership and outright sales for those who want to get on the property ladder.

About the role:

They are currently seeking a Senior Contracts Administrator to join the team. The main purpose of this role is to be responsible for managing the provision of administrative support for the Internal Repairs Team to enhance the delivery of the repair and maintenance function of the business and provide excellent customer care. You’ll be responsible for managing a team of Contracts Administrators, ensuring that they are all recruited, trained, managed, appraised and developed appropriately; empowering them to deliver great performance and a customer focused service and supporting continuous improvement. You’ll also act as the main point of contact relating to any responsive repairs queries, allocate repair appointments and ensure the upkeep of management systems.

What they’re looking for:

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Experience of leading a team

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Experience from within a customer facing environment

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Experience of arranging and planning works or services to be carried out within specified timescales and to strict deadlines

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Ability to design, review, adapt and manage processes

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Ability to process data quickly and accurately

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Knowledge of building terminology, domestic repairs and basic domestic amenities

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Strong organisational skills

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Excellent communication skills with the ability to liaise effectively with a diverse range of stakeholders (tradespeople, staff, tenants, external contacts etc)

What they offer:

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Annual leave up to 30 days

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Generous defined contribution pension scheme – employer contribution up to 10%

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Life assurance (2x salary)

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Generous sick pay

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Free car parking

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Numerous learning and development opportunities including qualifications

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Paid professional subscriptions (max 2 if both relevant to role)

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Flexitime

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Medicash counselling (helpline and face to face)

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On-site wellbeing activities including Massages,

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Free annual flu jabs

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Plus lots more!

If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to customers, great at your job and with a ‘can-do’ attitude, they want to hear from you.

You are just one click away from starting your journey…

Our client is committed to implementing their Equality, Diversity and Customer Care Policy and are proactive about safeguarding vulnerable adults and children.

NO AGENCIES

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