Job Ref: 215715361

Date: 2022-02-02 13:07:22

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Are you a scheduler looking for an exciting new role with a business that is a leader in their industry? Would you thrive working in a friendly, successful, and positive team? Looking for a role which provides you with progression?

If so, this role could be perfect for you!

We are recruiting on behalf of our client with a global presence for a service scheduler who would be responsible for the co-ordination of the engineering team and works. Co-ordination of resource to meet the needs of UK based customers. Your role will play a pivotal part in providing ‘first class’ service to a number of stakeholders.

As a scheduler, you will work within a team to plan and co-ordinate activities for field service engineers. The business is a market leader in weighing and labelling solutions for the retail and manufacturing sectors.

The business that we are recruiting for has a progressive and supportive culture which offers employees the chance to succeed and grow in a friendly team environment. This role provides full product training and the time to understand the nature of their operation. There are also plenty of opportunities to progress within the business if this is important to you.

This is a permanent position, working hours primarily between 9:00am – 5:00pm. This role is office based and the salary for the role will pay up to £25,000 per annum.

Job specification

·Logging and processing calls in a timely manner.

·Planning and coordinating field service engineer activities.

·Responding to all customer interactions and managing customer data.

·Generating customer quotations.

·Proactively driving the growth of maintenance plans.

·Driving continuous improvements.

·Managing Stakeholders expectations.

·Proactive planning and organizing post sales activities.

·Organizing engineers to maximize productivity.

Personal specification

·Customer focus with excellent customer service experience.

·Effective communication skills both oral and written.

·Experience in planning and coordinating field service engineers.

·Be a confident problem solver.

·Experience of a performance managed environment, including working to SLA's and achieving KPI's.

·Ability to work well under pressure.

·Organized with a good attention to detail.

·Team Player.

The role offers market leading training and a supportive management team that will help you achieve your potential in this role.

Please apply for immediate consideration and further details. We look forward to hearing from you!

Source Talent is acting as an Employment Agency – At Source Talent we try to acknowledge all applications, however unfortunately due to the high volumes expected this is not always possible. If you haven't heard back from us within 7 days, please accept that you have been unsuccessful on this occasion.

Source Talent is a specialist recruiter in the Business Services, Engineering and Manufacturing sectors

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