Job Details
Job Ref: 215260144
Date: 2021-11-26 10:35:46
Experienced Receptionist required 12:30 – 17:30.
The Receptionist/Administrator will be responsible for maintaining the reception desk and surrounding area; ensuring visitors/guests are made welcome and that they are signed in correctly and hosts notified. Providing refreshments as required to site meetings. The role will also include being the point of contact for site-based facilities reactive requests (raising, monitoring and updating the customer) ordering, receiving of consumables as required etc., undertaking a weekly audit of the site to note any defects/jobs requiring attention. Supporting alarm testing as required. Supervision of the onsite team and activities.
The Receptionist/Administrator will be required to be flexible and over time will be required to support with staff absence/holidays. The candidate will also be required to support with basic FM tasks such as emptying dishwashers, check meeting rooms to ensure tidy, removing rubbish under meeting tables and supporting with some Post Room duties when requested.
Qualifications or Required Experience:
* Possess excellent people skills, within an organised and calm attitude.
* A good understanding of the activities involved in facilities administration
* Knowledge of FM contracts, particularly in a service environment
* Excellent communication and interpersonal skills in order to provide updates, advice, help and support to customers, guests, staff.
* Clear understanding of the risk assessments process and inspection process for buildings (i.e. workplace assessment, fire, life, safety systems) in order to support the regional FM team
* Demonstrate proven customer focus and customer service skills
* Ability to manage minor works as required
* Previous experience in an FM admin role, including experience of working with building services and cleaning
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