Job Details
Job Ref: 214146888
Date: 2021-07-07 13:48:15
Property Administrator
Posted Today by First Recruitment Services Limited
New
£20,000 per annum
Milton Keynes, Buckinghamshire
Permanent, full-time
Be one of the first ten applicants
We are delighted to be working alongside our established and successful client as they seek to recruit an additional property administrator to join their team in Milton Keynes
Mon-Fri (Apply online only) – office based
Permanent role
£20000 plus good company benefits
A background in estate agency, mortgages or something property related would be a huge benefit
The role
The Property Administrator role is at the heart of the company. As a Property Administrator you will ensure that all transactions needed are completed to the highest standards, within the service levels. You will deliver a service to connections and clients that is second to none.
The role requires diligence towards each and every activity and to follow procedures.
Each Administrator will have a specific portfolio of clients that it will be their responsibility to administer by completing all transactions, from new business set up, to investments and dealing with financial matters
Duties
Ensure that customers are treated fairly and receive a fair and consistent service in line with the Company’s policies
The role holder will work as part of an administration team and fulfil a specific administration role which will be task oriented, carrying out clearly defined activities.
Responsible for their individual performance targets and contribution to team performance targets.
Work in conjunction with the team to ensure all work is carried out to the highest quality, and within service levels
Provide support to the line manager to ensure the overall team objectives are met.
Take responsibility for individual tasks, and action them within the required time-scales.
Escalate any problems, mistakes, backlogs, or issues immediately to line manager.
Report any breaches or complaints immediately to line manager and to Compliance
Where risks are identified, ensure these are documented and reported to the line manager and compliance
Contribute to process reviews, constantly seeking ways to streamline and improve service
Maintain good business relationships with internal and external customers.
Ensure all requests and work received from clients and advisors are processed in line with procedures, within regulatory time frames and meet company service levels and standards and service level agreements.
Ensure clients receive regular and effective communication which is professional and delivered to the highest standards.
Experience required:
Previous experience working within financial services
Proficient in the use of Microsoft office and Excel
Competencies required:
Good organisational skills
Numeracy
Good interpersonal skills and relationship management skills
Team player
This is an excellent opportunity to join a superb business who offer an excellent working environment
First Recruitment Services is acting as an employment agency on behalf of this vacancy
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