Job Ref: 214691845

Date: 2021-09-17 16:23:00

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Supporting a speciality or group of specialities, as part of a team co-ordinating patient journey from referral to discharge

* Provide excellent service to patients, carers, and relatives

* Provide comprehensive support for outpatients and ensure compliance within waiting time targets.

* Work as part of a Patient Administration Service providing cross cover to ensure consistent and effective administration service being maintained at all times.

General Duties

* Covers a range of shift patterns and sites as required by the service and its patients

* To attend meetings relevant to role

* General administrative duties for the department

* Register referral

* Arrange outpatient appointments

* Ensure patients are communicated effectively to their appointment

* Arrange transport and translation services where necessary.

* Ensure all patient administration is in line with Trust policy

* Process requests for clinical changes, cancellations and creations as directed.

* Participate in the induction of new Booking Co-ordinators across the service, sharing knowledge and expertise

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