Job Ref: 215871712

Date: 2022-02-22 12:22:35

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The Vacancy

Vacancy: Lettings & Allocations Officer 1 x perm and 1 x maternity cover for 10 months  

Location: High Wycombe / Remote hybrid working 

Salary: £28,176 p/a + Truly Excellent Benefits

Both roles:  37 hrs p/w Mon-Fri

We’re looking for two people who are organised and efficient to join our busy high performing team which is committed to changing the lives of our customers for the better by the provision of great homes and excellent service.

In this role you will play a key role in Paradigm, managing the property letting process smoothly with strong attention to detail making sure our customers are the main focus at all times.

You will also work closely with our Property Directorate teams, Housing Officers, Lettings Assistants, our Tenancy Intervention Team and ASB Team in delivering service in accordance with all relevant policies and procedures and legal and regulatory requirements.

Skills and experience:

You’ll need excellent communication skills both verbal and written and have the confidence to negotiating payments due from or to customers.
Numerate and comfortable working with basic financial information, with good IT skills to produce reports for us to review and analyse.
Some experience of Lettings and Allocations ideally with local authorities and or housing functions.
A knowledge of different property tenures such as shared ownership, leasehold, licences, assured and assured short-hold tenancies and fixed term tenancies.
Good knowledge of welfare provision or benefits and ability to assess the affordability of a property for a prospective tenant 

Where could the contract role take you?

Whilst one of these vacancies is temporary (Maternity cover), in a business our size (around 400 people with a turnover in excess of £150m) and with the transformation we are going through, there is a possibility that this could either be extended, made permanent or other opportunities may arise; many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term doesn’t materialise, you will still gain valuable experience which will add to your employability in this and similar fields.

About us

We are a values’ driven, ambitious organisation. We’re Best Companies 1 STAR accredited organisation in recognition of our high employee engagement and offer a welcoming and friendly environment. We are clearly focussed on the delivery of our five-year corporate plan with ambitious and challenging objectives including improving our environment and sustainability targets to deliver quality homes to people who need them.

We offer a very generous package including the following:

Holidays – 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days – subject to conditions
Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee’s contribution rate.
Annual Bonus potential
Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid
Family Friendly policies inc. generous Paternity, Maternity, Shared parental and adoption leave, sabbaticals and more
Health Cash Plan – worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It’s free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category!
Remote / hybrid working
Up to 3 paid Volunteer days a year
Newly created modern offices collaborative offices, with free parking and charging points for electric vehicles
Car Leasing scheme (subject to conditions)
Rewards platform
Opportunities for career advancement – if that’s what you want and fine if you don’t
Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting)

We support flexible ways of working and welcome applications from all sections of the communities we work in

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