Job Ref: 215152846
Date: 2021-11-12 16:50:10
Data Services Analyst
Do you have an inquisitive mind and a problem-solving nature? Are you highly organised with strong attention to detail? If the answer is yes, you could be just who we are looking for!
Key responsibilities of the Data Services Administrator will include but are not limited to:
Provide support and information to the field team whilst on they are on site.
Ensuring that the field team has been provided with all of the necessary information to enable them to access the site and successfully carry out the work required
Investigate and resolve errors affecting customers' data
Deal with customer queries
Support to the wider department in resolving queries
support to your colleagues on complex data queries by sharing skills and knowledge
Manage and understand the expectations of the customer and ensure service lines are adhered to
Take full ownership of issues, and to ensure timely, effective resolution
Work closely with the other teams to ensure that customers satisfaction is always met
The Data Services Administrator needs to have:
Experience in a Customer Service environment
Organised and responsive, enjoys working at a fast pace
Good level of Microsoft office packages including Excel
An appreciation of data alongside great analytical skills
Can manage own time well and meet deadlines
Ability to work under pressure
Positive and enthusiastic with a can-do attitude
Good level of written and spoken English
If you feel you have what it takes to be the Data Services Analyst, please apply today because we'd love to hear from you!
Role advertised: 12th November 2021
WE WOULD PREFER YOUR CV IN WORD FORMAT
Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn
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