Job Ref: 213964656

Date: 2021-06-13 14:06:52

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Data Analyst

Temporary ongoing

£23,000 per annum

Milton Keynes

My international client is looking for an enthusiastic and motivated analyst who possesses excellent communication skills and a sound knowledge of Excel and Word. You should working in a fast paced environment, and be able to manage your time effectively.

Key responsibilities:

Investigate and resolve errors affecting the quality and completeness of our Customers' Data
Deal with queries from other industry parties relating to the data we hold
Aid in the resolution of any contractual non-conformities through escalation and assistance
Support other departments in dealing with customer queries
Manage and understand the expectations of the customer and to ensure service lines are adhered to
Identify system and process enhancements that are impacting the quality and timeliness of our services and make recommendations to resolve these
Process data in accordance with our contractual deadlines
Through regular reviews of procedures and internal working practices, identify areas of inefficiency and suggest appropriate improvements
Proactively resolve issues for the company and the customer to ensure outstanding work is within agreed targets
Provide support to your colleagues on complex data queries by sharing skills and knowledge
service and that both internal and external service levels are met
Meet individual and team objectives
Take full ownership of issues, and to ensure timely, effective resolution
Prioritise and manage your workload to team and industry timescales

Skills required

Communication skills, able to listen and absorb information whilst confidently identifying training needs.
Keen eye for detail.
Ability to adapt quickly to changing workloads.
Ability to work on repetitive tasks efficiently.
Natural ability to speak to people.
Good problem solving skills, able to grasp problems quickly and draw informed conclusions
Anticipates issues and is pro-active in dealing with them
Can manage own time to meet daily requirements
Flexible, willing and able to cope with change with the ability to work under pressure
Positive and enthusiastic with a can do attitude
Conscientious, accurate and diligentRole advertised: 11 June 2021

If you feel you have what it takes to be the Customer Service & Sales Advisor, please apply today because we'd love to hear from you!

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

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