Job Ref: 214253091

Date: 2021-07-21 14:31:17

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Baed in Knowlhill in Milton keynes, our very successful client is a leader in their field. You will be part of a small friendly team .

Key Tasks include:

Accurate inputting of customer orders and queries
To understand and respond to customer requirements, mainly by email, in providing an excellent customer service
To handle customer queries/complaints promptly and liaise with other departments to find a solution to satisfactorily resolve the issues.
Answer incoming calls and direct them the appropriate department/individual.
Liaise with the Warehouse Team Leaders to ensure orders are dispatched by their due date.
Communicate with customers if there are likely to be any issues which will result in them not receiving delivery and invoicing as per their expectation.If you previous office experience and looking for stability then this could be the role for you

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