Job Ref: 215464437

Date: 2022-01-04 13:51:39

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My Client, a leading Company based in Amersham, Bucks are currently recruiting for a Customer Service Advisor for a full time permanent role. The salary will be between £17,000 to £19,000.

The role will involve –

Answering inbound telephone calls & filtering enquires to the relevant person.

Create new accounts on SAP and linking new orders upon receipt of new credit application forms.

Use of SAP in-house systems to log customer queries

Processing of all telephone and email orders.

Provide telephone Support to our Sales Agents.

Replying to customer’s correspondence by phone, email & letter.

Action amendments to orders as per the DRUK delivery report & offering alternative products where possible

Capturing Sale orders for all sales agents & responsible for the action of all agent requests

Accurate recording of information whilst processing administration tasks

Run & Distribute Sale agent Reports.

Office administration to including filing, post.

Provide Support of any Ad Hoc tasks given by the Customer Support Supervisor & Country Manager

Experience required –

Minimum 2 years Customer Service Experience
Experience in a customer facing or sales focused environment
Knowledge and experience using Microsoft Excel, Word & Outlook
Resilient and Positive approach to taking on new tasks
Ability to take ownership of given projects
Knowledge and experience using SAP – Preferred not essential
Flexible approach to working hours
Please apply online or contact Laura Nicholas via email (url removed)

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