Job Ref: 214622649

Date: 2021-09-09 15:20:35

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Customer Service Administrator

Milton Keynes

Permanent

£22,000

Do you have a passion for delivering an excellent customer experience and have previous customer service / technical support gained within a call centre environment?

Are you ready to to join a company that provides full training and career development opportunities where you can progress, then we want to hear from you!

As an Support Administrator, you will deliver excellent customer service via email, webchat and telephone to create accounts, ensuring accuracy and completion of details through contacting customer for outstanding documents, information and payments, and adhering to GDPR at all times.

To be successful in this role you will be a reliable team player and respond to our customer and dealer enquiries, using your problem-solving skills in taking these through to resolution and providing an excellent customer experience.

We are looking for someone who can demonstrate:

Intermediate computer skills – MS Office with the ability to learn new software packages
A passion for excellent customer service
At least 1 year customer service in a call centre environment
Willingness to take ownership and work effectively in an autonomous environment, be held accountable and achieve a good outcome for all stakeholdersIf you have what it takes we would love to hear from you

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