Job Ref: 214575949

Date: 2021-09-03 14:27:31

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We are looking for an experienced Customer Liaison Coordinator to join a well established client in Milton Keynes.

You will be working from home till November and then have the flexibility to also work in the office. You must be able to commute to the Milton Keynes office when needed.

You will be working in a fast paced environment and as part of a team.

You will have your own allocated clients that you will manage and be their first port of call.

Building strong relationships and delivering excellent customer service.

Providing reports on Excel to clients

Dealing with escalated queries

Problem solving

Looking to resolve issues over the phone before sending out an engineer,

Dealing with engineers queries

Providing call centre cover when needed.

Hours are Monday to Friday 8am – 5pm with occasional morning weekend work (Paid at an overtime rate)

Paying up to £22,000pa (£23,0000 with weekend work) 

To start ASAP

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