Job Ref: 215619529

Date: 2022-01-20 17:01:14

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To work as a member of the adult social care deprivation of liberty safeguards team, as the single point of access for customers, both public and professionals who contact MKC in relation to DOLS. To deal with DoLS related enquires by telephone and email identifying the appropriate processes to be followed and advised accordingly.

To maintain accurate records and ensure that all referrals are managed in an effective and timely manner at all times. Managing difficult emotional situations with customers to establish possible risks and ensure effective and solution focussed advice is provided.

To support the BIAs and DoLS Lead by risk assessing referrals, ensuring each referral is appraised on its own merit, accurate record keeping, monitoring periods of deprivation and adhering to data protection protocols

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