Job Ref: 213382158

Date: 2021-03-17 15:52:06

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UK Parking Control have an exciting opportunity for a Case Handler to join their team.

Location: Wooburn Green

Salary: £20,000 to £22,000 per annum

Hours of work: Monday – Friday 9am-5:30pm

Reporting into: Case Manager (Litigation)

This role will enable the successful candidate to develop a key understanding of how a legal role sits within a commercial organisation.  The candidate must have prior experience within the parking sector, with particular knowledge of appropriate legislation and be competent with contract law.

The role will involve your development and understanding of specific laws which relate to the parking industry and you will be required to review Parking Charges as the enter our newly developed litigation and subsequently manage these cases through to completion.

Case Handler – Key Responsibilities:

– Undertaking reviews of Parking Charge Cases

– Making decisions on what route PCNs should take through our further enforcement processes

– Assisting our service providers with claims for the Small Claims Track of the County Court

– Liaising with legal firms in England, Scotland and Northern Ireland to facilitate county court proceedings

– Ensuring that the standard of cases sent to our service providers for court action and debt recovery are satisfactory

– Assisting in the maximisation of revenue collection through our debt recovery strategies

– Providing input and insight into further process improvements

– Assisting in the analysis of debt recovery performance

– Ensuring compliance with Industry’s code of practice

Candidates will be effective at:

– Taking ownership of tasks and following through to completion

– Excellent attention to detail

– Critical thinking

– Ensuring regulatory guidelines are followed at all stages

– Making suggestions for improvements

– Time management

Case Handler – You Will:

– Able to take ownership and accountability when making decisions

– Be able to balance commercial needs with legislative regulations when reviewing cases to ensure best practise is adhered to at all times

– Positive attitude and resilient when faced with challenging and difficult situations

– To be a quick and adaptable learner

Case Handler – Benefits:

– 25 days holiday plus Bank Holidays, increasing with length of service

– Pension scheme

– Healthcare scheme

– Bike to work scheme

– Eyecare scheme

– Regular incentives and social functions

To submit your CV for this exciting Case Handler opportunity, please click ‘Apply’ now

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